First Citizens MasterCard® Debit Card
Important Information
- Want to change your PIN number? Call 1-800-717-4923 or visit any First Citizens ATM and look for the menu option on the main screen.
- If you have a lost or stolen debit card:
If during normal bank hours, please call us at 800-423-1602.
If during non-bank hours, please call SHAZAM at 1-800-383-8000. For more information about SHAZAM, go to the SHAZAM website. - For information about the Automatic Billing Updater(ABU) service from MasterCard®, click here.
Security Features
We offer a few security features that are included with your First Citizens debit card.
3D Secure through
MasterCard® SecureCode™
A technology that helps protect card accounts against unauthorized e-commerce transactions.
Brella Fraud Protection with Mobile App
We offer a fraud prevention tool to monitor debit card activity with Brella.
Perks of Using Plastic
Ka'Ching Debit Card Rewards 1,2
Use your First Citizens debit card and earn up to $10 a month.
Pay with Your Digital Wallet
Carry your debit card info in a secure digital form on your mobile device.
Interested in getting a debit card? Stop in to any of our First Citizens locations to talk with us.
We help you get more out of your debit card, too!
Ka'Ching Debit Card Rewards
You’ve heard of credit card rewards, but what about being rewarded for purchases made with your debit card?
With Ka’Ching Debit Card Rewards:1 2
- Earn up to $10 per month*!
- Minimum of 25 PIN or signature-based debit card transactions per month required (ATM transactions excluded) to earn:
- 25-40 PIN/signature-based transactions = $2.50 for that month
- 41-55 PIN/signature-based transactions = 5.00 for that month
- 56-70 PIN/signature-based transactions = $7.50 for that month
- 71+ PIN/signature-based transactions = $10.00 for that month
- Applies to Bazing and Bazing Plus Checking Accounts.
Certain restrictions apply, so call or stop in today to learn more!