Brella

Register and set up your user profile
by using your First Citizens Debit Card (enter your full card number to determine if your card is eligible).

Forgot your username or password?

Go to the login page and click on either the “Forgot Username” or “Forgot Password” button. This will generate an email to the email address set up within the App to either provide you with your user name or allow you to create a new password.

Alerts

Keep your card safe from fraudsters.

Alerts include:

• Purchases exceeding dollar amounts you set.
• Purchases made via the internet or over the phone.
• Suspicious or high-risk purchases.

If you receive an alert, you can quickly take action to prevent fraud.

Misplace your Debit Card?

Not to worry, you can turn your debit card off.
Have peace of mind. When you find your debit card, you can turn it back on.

Owe somebody some money?

Send it to them quickly and securely through the Brella app.

Other Brella Features

All of these features are FREE and put you in control!

You can also:

• Check your account balance.
• Find surcharge-free ATM locations nearest you.
• Add a trip to notify us of your travel plans using the "Manage Travel Notices" option.

For more information about Brella, talk with a personal banker at any First Citizens location.