UPDATE 2pm 5/12: Credit adjustments have been submitted for all duplicated transactions. Customers should now see a memo posted credit for the duplicate transactions. Thank you for your patience. Please call us if you have any questions.

Our Mason City State Street location is currently under construction. 

During this time the lobby will be closed and the Drive-Up & ATM/ITM will remain open. For full banking services, please visit the Mason City West location at 2601 4th St SW Mason City, IA. Thank you for your patience!

Operations & Compliance Services

On-Site Operations Processing For Internal Clients

Trust Department Operations Outsourcing

Trust Operations and Compliance Committee Oversight

The Operations team provides back-office processing services for six outside financial institutions and FCB (First Citizens Bank). Services include income processing, trade settlement, asset transfer, account opening/closing, account reconciliation, tax processing, asset set up, check printing/processing, ACH & wire processing, statement processing/printing, online access troubleshooting, fee collection, administrate trust accounting system.

641-422-1600 |  wealth@myfcb.bank

Do not submit any sensitive information in an email.

Our Operations & Compliance Team

Amanda Berding, ATOP
Amanda Berding, ATOP AVP, Trust Operations Officer Location: Mason City West
About Me
Erin Trask
Erin Trask Trust Operations Specialist II Location: Mason City West
Lindsey Swartwood
Lindsey Swartwood Trust Operations Specialist Location: Mason City West
Top