Operations & Compliance Services

On-Site Operations Processing For Internal Clients

Trust Department Operations Outsourcing

Trust Operations and Compliance Committee Oversight

The Operations team provides back-office processing services for six outside financial institutions and FCB (First Citizens Bank). Services include income processing, trade settlement, asset transfer, account opening/closing, account reconciliation, tax processing, asset set up, check printing/processing, ACH & wire processing, statement processing/printing, online access troubleshooting, fee collection, administrate trust accounting system.

641-422-1600 | wealth@myfcb.bank

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Our Operations & Compliance Team

Amanda Berding, ATOP — Amanda Berding, ATOP AVP, Trust Operations Officer Location: Mason City West
About Me

Amanda Berding, ATOP

WORK RESPONSIBILITIES
As AVP, Trust Operations Officer, Amanda oversees the daily work of our operations team for both direct clients and outsourcing clients ensuring the smooth and efficient execution of daily processing. In her role, Amanda provides operational expertise and issue resolution for both our internal teams and outsourcing clients. Amanda serves on our Trust Operations and Compliance Committee.
“I enjoy providing excellent service to all customers and finding solutions to complex issues. We have a strong team and all work together to get things done.” - Amanda Berding
EXPERIENCE & EDUCATION
• Amanda has been with First Citizens since December 2004
• A. A. General Studies, North Iowa Area Community College
• Accredited Trust Operations Professional
PERSONAL & LEISURE
• Enjoys family time, gardening, baking, cooking, summer weekends in Northern Minnesota, DIY projects, and taking care of her family pets

Richie Holt — Richie Holt Trust Operations Specialist II Location: Mason City West

Erin Trask — Erin Trask Trust Operations Specialist II Location: Mason City West