Online Banking Users: We have updated our online banking login. When you click the "Online Banking" button in the upper right corner, there is no longer a pop-up window. It now links directly to our login landing page instead.

eStatements

Receive Your Statements Electronically!

Improve the way you receive, view, & store your statements.

SIGN UP STEPS

Don't have Online or Mobile Banking and want to receive eStatements?

ONLINE Banking Mobile Banking

Why eStatements?

  • Save paper. Save space. It’s Free!
  • Receive them electronically within Online Banking on the same date each month based on your statement cycle. No more waiting for paper statements to arrive in the mail!
  • View them on any device, at any time, whenever it’s convenient for you.
  • 30 months of statements are available in Online Banking to view at a time.
  • Store them by saving them to your computer, external hard drive, or using whatever method you prefer, to keep them organized and secure. That way you have access to all your statements for future reference. (Note: The IRS can go back as far as seven years when doing audits.)

laptop and smartphone showing estatements

Steps to Sign Up for eStatements

  1. Login to Online Banking
  2. Go to eStatements under Account Services.
  3. Read the Federal E-Sign Disclosure & Consent Form that appears on the screen and click I Accept at the bottom.
  4. You’re all set to receive eStatements!

DOWNLOAD GUIDE

Steps to View Your eStatements

  1. You will receive a notification via email to the email address linked to your Online Banking.
    The email comes from eStatements with a subject line of First Citizens eStatement.
  2. Login to Online Banking. Go to eStatements under Account Services.
  3. Your statement will appear on the screen. Click Accounts on the right to view other account statements.
  4. Go to Menu in the top right to search items or print multiple statements with Batch Print.

Frequently Asked Questions

What requirements are there to sign up for eStatements?

Customers must have Online Banking

How much do eStatements cost?

Nothing, they’re FREE!

How do I sign up for eStatements?

Within your Online Banking under Account Services > eStatements

Where are eStatements located?

Within your Online Banking under Account Services > eStatements

When are eStatements available to be viewed?

On the same date each month based on your statement cycle

How many eStatements are available at a time in Online Banking?

30 months

Should I save my eStatements?

Yes, save them to your computer, external hard drive, or whatever method you prefer, to keep them organized and secure for future reference (Note: The IRS can go back as far as seven years when doing audits)

Can I print my eStatements?

Yes, you can print from your computer, tablet, or smartphone using your Internet browser or our FCB Mobile app.

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