We will be closed on Wednesday, June 19 in observance of Juneteenth. Bank Holidays

Live Chat

Live Chat Within Online & Mobile Banking!

Our Contact Center offers live chat within Online & Mobile Banking to provide you with live support instead of calling or emailing us. We can assist with many basic questions and issues regarding your accounts and more.

Available Monday - Friday | 8:00am - 5:00pm

We may be able to assist you with:

FCB logo with a headset for live chat.

  • Account Issues
  • Online Banking
  • Mobile Banking
  • Debit Card
  • Transfer/Loan Payments
  • Check Orders
  • Opening an Account
  • Statements
  • Other

Where do I find Live Chat?

Desktop: Login to Online Banking and a "Chat Live!" button should appear in the bottom right corner of your screen. You can also find this located under Additional Services.
Mobile App: Login to Mobile Banking using our mobile app. Click "More" in the bottom right corner and then click "Chat Now" towards the top.

If you need assistance or have any questions, contact us at 800-423-1602.

Device screen displaying live chat on desktop and mobile.

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