Our Mason City State Street location is currently under construction.
During this time the lobby will be closed and the Drive-Up & ATM/ITM will remain open. For full banking services, please visit the Mason City West location at 2601 4th St SW Mason City, IA. Thank you for your patience!
Our Contact Center offers live chat within Online & Mobile Banking to provide you with live support instead of calling or emailing us. We can assist with many basic questions and issues regarding your accounts and more.
Desktop: Login to Online Banking and a "Chat Live!" button should appear in the bottom right corner of your screen. You can also find this located under Additional Services.
Mobile App: Login to Mobile Banking using our mobile app. Click "More" in the bottom right corner and then click "Chat Now" towards the top.
If you need assistance or have any questions, contact us at 800-423-1602.
