We will close at NOON on Wednesday, Dec 24 and we will be CLOSED on Thursday, Dec 25. Merry Christmas! View Our Bank Holidays

Please note that the night drop at our New Hampton location is currently out of service while we wait on a replacement part. The part has been ordered, and we are working to get it fixed as soon as possible.

In the meantime, you can continue to complete your banking using our Drive-Up and ITM Live Teller services. New Hampton Hours

FDIC Digital Sign, using the official FDIC wordmark. This digital sign indicates the deposit institution is backed by the full faith and credit of the US government.

Live Chat

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Live Chat Within Online & Mobile Banking

Our Contact Center offers live chat within Online & Mobile Banking to provide you with live support instead of calling or emailing us. We can assist with many basic questions and issues regarding your accounts and more.

Available Monday - Friday 8:00am - 5:00pm and Saturday 8:30am - Noon

We can help with:

  • Account Issues
  • Online Banking
  • Mobile Banking
  • Debit Card
  • Transfer/Loan Payments
  • Check Orders
  • Opening an Account
  • Statements
  • Other

Where do I find Live Chat?

Desktop: Login to Online Banking and a "Chat Live!" button should appear in the bottom right corner of your screen. You can also find this located under Additional Services.
Mobile App: Login to Mobile Banking using our mobile app. Click "More" in the bottom right corner and then click "Chat Now" towards the top.

If you need assistance or have any questions, contact us at 800-423-1602.

Device screen displaying live chat on desktop and mobile.

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