Online Banking Users: We have updated our online banking login. When you click the "Online Banking" button in the upper right corner, there is no longer a pop-up window. It now links directly to our login landing page instead.
A Commitment to Accessibility
First Citizens Bank is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. myfcb.bank is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
We welcome your feedback on the accessibility of myfcb.bank. Please let us know if you encounter accessibility barriers while using the website:
- Phone: 800-423-1602
- Email: Submit our Contact form
- Postal address: 2601 Fourth Street, S.W., Mason City, IA 50401
We try to respond to feedback within 2 business days.
Accessibility of myfcb.bank relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: