We will be closed on Wednesday, June 19 in observance of Juneteenth. Bank Holidays

First Citizens Bank Accessibility Statement

A Commitment to Accessibility

First Citizens Bank is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. myfcb.bank is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.


We welcome your feedback on the accessibility of myfcb.bank. Please let us know if you encounter accessibility barriers while using the website:

We try to respond to feedback within 2 business days.

Technical Specifications

Accessibility of myfcb.bank relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML