UPDATE 2pm 5/12: Credit adjustments have been submitted for all duplicated transactions. Customers should now see a memo posted credit for the duplicate transactions. Thank you for your patience. Please call us if you have any questions.
We Are Positive That Your Business Would Benefit from Positive Pay
Spring is trying its best to break through as we’ve seen a few warm, sunny days, and we know more are on the way. As the season brings a fresh start, it’s also a great time to take a fresh look at how you’re protecting your business from fraud.
Don’t let fraudsters cloud your business’s outlook. At First Citizens Bank, we offer Positive Pay—a free, built-in fraud prevention tool available through your existing online banking.
Here’s how it works:
You will import your issued check information and create ACH Rules based on your activity. As payments process through FCB, we match the details. If anything doesn’t line up, it’s flagged as an exception, and you’re notified right away.
That kind of quick detection can make all the difference. Businesses that have experienced fraud firsthand know how valuable it is to spot issues early and take action fast.
Getting started is simple.
Our team of experts will walk you through the setup and make sure everything is running smoothly. Once you’re signed up, using Positive Pay is a breeze—not a whirlwind of confusion.
We’re positive this tool can help you keep the sunshine on your business. reach out to an FCB retail employee to get signed up today and stay one step ahead of fraud.