BaZing Plus Checking Account

If your phone is broken or stolen, you'll be reimbursed for what you paid to have it repaired or replaced, up to $400 per claim (maximum of 2 claims per year).

To be eligible for this benefit and coverage includes:

• The cell phone bill must be paid out of the BaZing Checking Account the month prior to the incident.
• Only broken or stolen phones are covered. Lost phones are not covered.
• Cell phones that are part of a pre-paid or pay as you go cell phone plan are not eligible.
• All claims are subject to a $50 copay. Approved claims submitted for reimbursement of over $450 will receive the maximum amount of reimbursement, which is a check for $400.
• There is a maximum of 2 claims per 12-month period. The maximum benefit limit is $800 per 12-month period.
• File a claim within the BaZing website or mobile app.

**Review the Cell Phone Protection Guide to Benefits**

If your phone is broken or stolen, you'll be reimbursed for what you paid to have it repaired or replaced, up to $400 per claim (maximum of 2 claims per year).

To be eligible for this benefit and coverage includes:

• The cell phone bill must be paid out of the BaZing Checking Account the month prior to the incident.
• Only broken or stolen phones are covered. Lost phones are not covered.
• Cell phones that are part of a pre-paid or pay as you go cell phone plan are not eligible.
• All claims are subject to a $50 copay. Approved claims submitted for reimbursement of over $450 will receive the maximum amount of reimbursement, which is a check for $400.
• There is a maximum of 2 claims per 12-month period. The maximum benefit limit is $800 per 12-month period.
• File a claim within the BaZing website or mobile app.

**Review the Cell Phone Protection Guide to Benefits**

This roadside assistance is free to use for covered services up to $80.00.

Coverage includes:

• Towing Assistance
• Battery Service
• Flat Tire Assistance
• Fuel, Oil, Fluid and Water Delivery Service
• Lock-Out Assistance
• Collision Assistance
• Extrication Assistance

How do you call for roadside assistance?

1. Simply call BaZing Customer Service at 855-822-9464
2. BaZing will connect you with Roadside Assistance

NOTE: ASSISTANCE OBTAINED THROUGH ANY SOURCE OTHER THAN ROAD AMERICA MOTOR CLUB IS NOT COVERED AND IS NOT REIMBURSABLE.

**Review the Terms & Conditions**

Identity Restoration

If you're ever a victim of identity theft, you have unlimited access to personal fraud specialists who will provide guidance and identity recovery and restoration assistance.

What if you become a victim of identity theft or other fraudulent crimes?

• Access to a fraud specialist to guide you through the complex process of restoring your
• personal identity, credit rating, financial security, and legal integrity.
• Provides legal, financial, and identity theft restorations services.
• Unlimited access to a fraud specialist to assist you with notification to creditors,
• file alerts and freezes if you deem such action appropriate.
• The fraud specialist is also available to provide education and assistance with common identity related issues such as lost documents, identity theft of children, travel related issues and more.

How to use:

1. Call BaZing Customer Service at 855-UBAZING (855-822-9464)
2. BaZing will connect you with a fraud specialist.

Personal Identity Theft

What does this coverage include?

• Theft or unauthorized or illegal use of your name, demand deposit account or account number, Social Security number or any other method of identifying you.
• Receive reimbursement for covered expenses to restore your identity, up to the maximum amount allowed.

How to use:

1. Call BaZing Customer Service at 855-UBAZING (855-822-9464)
2. BaZing will connect you with a fraud specialist.

Payment Card Fraud Resolution

If your payment cards are ever stolen or lost, you have a personal fraud specialist ready to assist with canceling your old cards and reissuing new ones. There is no need to register your cards in advance to use the service.

What happens if your payment cards are lost or stolen?

1. Call BaZing Customer Service at 855-822-9464, and BaZing will connect you
2. with a fraud specialist.
3. The fraud specialist will assist with pulling your online credit report and researching related information.
4. The fraud specialist will initiate a call with you and each affected creditor and/or bank.
5. With all parties on the phone, the request will be made to cancel existing payment cards and to have new cards issued.
6. If you prefer, you may choose to speak directly to the card issuers without assistance from the fraud specialist (we will provide you with card issuer contact information from your credit report).
7. At your request, a fraud alert with the Credit Reporting Agencies may also be established

**Review the Guide to Benefits for ID Theft Aid**

Health Savings Card

Where can you find the Health Savings Card to use?

1. On the BaZing mobile app, click the More menu and find Health Savings Card under the More Benefits section.
2. Print it off yourself from the BaZing website.

Anyone in the household can use the card, even if they are not a signer on the bank account (i.e. children).

The card cannot be used in conjunction with insurance or other discounts, but rather one or the other (whichever provides the greater discount).

More questions about health savings card? Contact us.

Pharmacy Savings

Save on Prescriptions
Save up to 50% or more on prescription drugs at participating pharmacies. Simply present your Health Savings Card to your local participating pharmacist. There are no forms to fill out, receipts to send in or deductibles to pay.

Mail Order Pharmacy
Use our mail order pharmacy program to maximize savings on name brand or generic maintenance medication and have prescriptions delivered right to your home. This service provides a convenient, cost-efficient way to purchase a 30-90 day supply of maintenance drugs at greatly reduced prices.

Ordering is easy:
Simply call toll-free at 888-479-2000 and select option 0.
A Customer Care Representative is available to assist you 24/7.

Eye Care Savings

Get discounts on frames, lenses, eye exams, contact lenses and LASIK surgeries with participating providers.

How do you get the discounts?

1. Simply schedule an appointment with the participating provider,
2. Present your Health Savings Card upon arrival.

How do you receive discounts on contact lenses?

1. Call 1-800-CONTACTS
2. Mention the code “Outlook Vision.”

Can you use this benefit in conjunction with your vision insurance?

• Many vision insurance plans cover either glasses or contacts once per year.
• You may use your vision insurance for one and your Health Savings card for the other.

Hearing Savings

What is the discount for this?

• Save 15% on over 70 models of hearing aids through a nationwide network of hearing care offices.
• Purchases are backed by the Belcare Member Satisfaction Program, which includes free hearing aid inspections, cleanings and adjustments.

How do you receive the discount?

• Just present your Health Savings Card to the participating provider.

Ka'Ching Debit Card Rewards

You’ve heard of credit card rewards, but what about being rewarded for purchases made with your debit card?

Effective October 1, 2021 with Ka’Ching Debit Card Rewards:

• Earn up to $10 per month*!
• Minimum of 25 PIN or signature-based debit card transactions per month required (ATM transactions excluded) to earn
  - 25-40 PIN/signature-based transactions = $2.50 for that month
  - 41-55 PIN/signature-based transactions = 5.00 for that month
  - 56-70 PIN/signature-based transactions = $7.50 for that month
  - 71+ PIN/signature-based transactions = $10.00 for that month
•  Applies to Bazing and Bazing Plus Checking Accounts.

Certain restrictions apply, so call or stop in today to learn more!

*Minimum daily checking account balance of $500 and eStatements required to earn rewards. Businesses are no longer eligible for this program. Rewards are credited to the BaZing/BaZing Plus account on the 10th of the following month. (If the 10th falls on a weekend or holiday, the account will be credited the next business day). Overdraft protection balances will not be counted towards the $500 minimum balance. A 1099INT will be issued to BaZing Plus Checking accounts that earn Ka'Ching Debit Rewards. Dollar amount received depends on number of PIN and/or signature-based transactions per month. Basic Checking and HSA debit cards are not eligible. First Citizens reserves the right to discontinue program at any time. See a personal banker for full details. Member FDIC