Our Mason City State Street location is currently under construction.
During this time the lobby will be closed and the Drive-Up & ATM/ITM will remain open. For full banking services, please visit the Mason City West location at 2601 4th St SW Mason City, IA. Thank you for your patience!
Opting-in can help avoid the embarrassment or inconvenience of having your debit transactions declined when you are using your First Citizens debit card to pay for groceries, gas, withdraw funds at an ATM, etc.
If a debit card or ATM transaction causes your checking account to overdraw, federal regulations require us to decline the transaction unless you’ve given us permission to cover the overdraft and charge a fee for that service.
Stop in or contact us to talk to a Personal Banker.
An overdraft occurs when you do not have enough money in your account to cover a transaction, but we pay it anyway. We pay overdrafts at our discretion, which means we do not guarantee that we will always authorize and pay any type of transaction. If we do not authorize and pay it, your transaction will be declined.
The amount of money in your account you have available to spend. For instance, if you use your debit card for a purchase and the transaction was authorized by the bank, it reduces your available balance, the amount you have left to spend.
It is the amount of money that is actually in your account at any given time. This balance does not include any transactions that have been authorized but are still pending and have not yet been deducted.
If your ledger balance and available balance are both $100, and you swipe your debit card at a restaurant for $35, a hold is placed on your account and your available balance will be reduced to $65. Your ledger balance is still $100 because the transaction has been authorized but is still pending and has not been deducted from your account.
When you use your debit card without entering your PIN or you sign your name on a receipt, the merchants send us the amount, usually the purchase total, for authorization. This amount is placed on hold and removed from your available balance immediately. The hold is released after approximately 72 hours or when the transaction is deducted from your account, whichever comes first. The hold helps determine the available balance on your account.
No, the holds apply to debit card transactions when you sign your name or do not enter a PIN. Debit and ATM transactions made with PINs subtract the funds immediately from your account (unless you are using your PIN at pay-at-the-pump).
There are two main types of transactions that occur in your account, a credit or a debit. Credits are money that is put into your account, while debits are money that is taken out of your account. We may receive multiple deposit and withdrawal transactions on your account in many different forms throughout the day. This means you may be charged more than one overdraft fee if we pay multiple transactions when your account is overdrawn.
In general, ATM and debit card items are withdrawn from your account first, followed by: cashed checks, checks you write that are cashed by other customers of First Citizens, telephone transfers, withdrawals, and ACH debits. If you have multiple debit card items in any given day, they will be withdrawn from the smallest to the largest amounts. Many factors affect this order, so your available balance may fluctuate throughout the day.
In some cases, we will not make all of the funds that you deposit by check available to you on the first business day after the day of your deposit. Depending on the type of check, funds may not be available until the second business day. The first $225 of your deposit may be available on the first business day after your deposit. If we are not going to make all of the funds from your deposit available on the first business day, we will notify you at the time of deposit. We will also tell you when the funds will be available. Additionally, there may be extended holds on checks deposited in one day totaling over $5,525. These funds may be subject to an extended hold of up to nine business days, depending on several factors. Thus, your available balance may not reflect the most recent deposits to your account. For additional information on when your deposited funds will be available for withdrawal, see our Funds Availability Policy.
Yes, we do have standard overdraft practices that come with most consumer checking accounts. This is called Overdraft Privilege Service. We do authorize and pay for the following transactions:
We do not authorize and pay overdrafts made by everyday debit card transactions or ATM transactions unless you give us permission.
Stop in or contact us to talk with a Personal Banker.
If you do not overdraw your account, you will not pay a fee. If you do overdraw your account, a fee of $35 is charged for each overdraft. The total amount of fees we can charge for overdrafts is limited to $105 per day on a consumer account.
If your account is not brought to a positive balance within 35 days, the Overdraft Privilege will be suspended.
Please contact a Personal Banker at any of our First Citizens Bank locations to Opt-Out. You may call, stop in, email, or send us a letter at any of our locations to Opt-Out.
No. You can also have an automatic transfer from another deposit account at our bank (some fees may apply) or apply for a line of credit loan (annual fee and interest may apply).
If you have not listed an order of importance with your Personal Banker, the default order is based on which type of service you opened first. The one opened first will apply first, followed by the second service you opened (if applicable). Overdraft Privilege Service will apply last. To change the order in which these apply to your account, talk with a Personal Banker.
Savings Overdraft Protection (Automatic Transfers): A pre-authorized service in which we link the customer's checking account to another account, such as a savings account.
(Reserved Checking) Reserve Line of Credit: A pre-approved line of credit loan.
