We will be closed on Wednesday, June 19 in observance of Juneteenth. Bank Holidays

BaZing ID Theft Aid

NOTE: A BaZing or BaZing Plus Checking Account is required to have access to this service. 

Identity Restoration

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If you're ever a victim of identity theft, you have unlimited access to personal fraud specialists who will provide guidance and identity recovery and restoration assistance.

What if you become a victim of identity theft or other fraudulent crimes?

  • Access to a fraud specialist to guide you through the complex process of restoring your
  • personal identity, credit rating, financial security, and legal integrity.
  • Provides legal, financial, and identity theft restorations services.
  • Unlimited access to a fraud specialist to assist you with notification to creditors,
  • file alerts and freezes if you deem such action appropriate.
  • The fraud specialist is also available to provide education and assistance with common identity related issues such as lost documents, identity theft of children, travel related issues and more.

How to use:

  1. Call BaZing Customer Service at 855-UBAZING (855-822-9464)
  2. BaZing will connect you with a fraud specialist.

Personal Identity Theft

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What does this coverage include?

  • Theft or unauthorized or illegal use of your name, demand deposit account or account number, Social Security number or any other method of identifying you.
  • Receive reimbursement for covered expenses to restore your identity, up to the maximum amount allowed.

How do you collect reimbursement?

  1. Call BaZing Customer Service at 855-822-9464 when you believe a stolen identity event has occurred
  2. You will be walked through the necessary steps

Payment Card Fraud Resolution

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If your payment cards are ever stolen or lost, you have a personal fraud specialist ready to assist with canceling your old cards and reissuing new ones. There is no need to register your cards in advance to use the service.

What happens if your payment cards are lost or stolen?

  1. Call BaZing Customer Service at 855-822-9464, and BaZing will connect you
  2. with a fraud specialist.
  3. The fraud specialist will assist with pulling your online credit report and researching related information.
  4. The fraud specialist will initiate a call with you and each affected creditor and/or bank.
  5. With all parties on the phone, the request will be made to cancel existing payment cards and to have new cards issued.
  6. If you prefer, you may choose to speak directly to the card issuers without assistance from the fraud specialist (we will provide you with card issuer contact information from your credit report).
  7. At your request, a fraud alert with the Credit Reporting Agencies may also be established