Free Shred Day! Safely dispose of your confidential documents with First Citizens Bank.

September 2 – Mason City (9:00–10:30 AM) & Charles City (11:30 AM–12:30 PM) | September 3 – Clarion (11:30 AM–12:30 PM).

FDIC Digital Sign, using the official FDIC wordmark. This digital sign indicates the deposit institution is backed by the full faith and credit of the US government.

Lost/Stolen Debit Card

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If during normal business hours, please call the First Citizens Bank location nearest you or 1-800-423-1602.

If during non-bank hours, please call SHAZAM at 1-800-383-8000. For more information about SHAZAM, go to www.shazam.net

For suspected fraudulent transactions on your debit card, please call SHAZAM Falcon Fraud Assistance at 1-866-508-2693.

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